I do the ordering for a home school program and place orders with close to a hundred vendors. The customer service at The Social Express goes above and beyond.T We had trouble with a few of our downloads; the problem was on our end. After speaking with customer service, the problem was solved instantly with absolutely no problems. I even had to call a second time and was greeted with as much patience and helpful advice as the first. Social Express and their customer service team is wonderful and is coming highly recommended!